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About Us

Technology
Designed to Inspire

From the first concept to the final detail, we create technology environments that feel cohesive, intentional, and completely at home.

what we do

Where Vision Takes Shape

Our approach brings creative thinking, spatial design, and technical expertise into one clear vision. We carry that vision from concept through execution, creating environments where every detail feels deliberate and every element belongs.

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Built by Experts, Proven by Experience

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Partnership, Precision & Support

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Technology at Our Core

who we are

Our Story

ExtraPRO by Trustfall builds on more than 20 years of international experience in technology, design, and complex project delivery. What began with Trust Fall Technology Group in Las Vegas has grown into a global practice spanning Las Vegas, Hong Kong, and Manila.

Through that evolution, one belief has remained constant: the best technology is felt before it is noticed. Today, we combine creative vision, spatial design, engineering, and custom execution to create environments that feel intentional, distinctive, and connected to their architecture.

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Trusted by

Industry Leaders

The world's most demanding venues, brands, and entertainment properties trust us to deliver. From large-scale LED installations to fully immersive environments, our work lives in spaces where failure is not an option. Every project is proof of what happens when engineering and imagination operate at the same level.

Doug Green

Doug Green

Founder, CEO & Chairman

Visionary founder of the Trust Fall Technology Group, with more than 20 years building organizations from startup to multimillion-dollar growth through innovation, trust, and transparency.

Darryl Shipman

Darryl Shipman

Chief Operating Officer

35 years of expertise in digital signage and large-format exterior integrations, having scaled companies to over $100 million in annual revenue.

Maxwell Zetlin

Maxwell Zetlin

Managing Partner, APAC

Leads delivery across Southeast Asia, previously Senior Vice President at Okada Manila overseeing two divisions within the $4 billion integrated resort.

Ivan

Ivan Kecman

Directory of Integration

Ivan leads the technical execution of ExtraPro’s most complex projects where his precision and reliability bring a standard of excellence to every aspect of his work.

Richard Mempin

Richard Mempin

Business Development Advisor

Richard is a procurement and supply chain executive. He plays a critical role in securing early engagement, driving prequalification efforts, and ensuring our inclusion in competitive bid opportunities across the region.

Erica Lugue

Erica Lugue

CFO & Executive Officer

Erica is the CFO of ExtraPRO by TrustFall with global experience and commitment to financial excellence which drives the growth and success of ExtraPRO’s entertainment projects.

Richelle Sia

Richelle Tan

Business Support Sr. Manager

Richelle is a seasoned business support executive with expertise in administrative operations, financial coordination, and executive-level support to optimize workflows, strengthen reporting systems, and drivescost-efficient operational strategies.

Samuel Isaac

Samuel Isaac

Sr. Developer & AI Engineer

Samuel Isaac is a seasoned AI and automation engineering leader with more than 10 years of experience designing intelligent systems and scalable workflows. He builds the technology and operational processes that enable our teams to deliver consistently exceptional support, quality, and execution.

faqs

Frequently Asked Questions

Still have questions? Our team is ready to help.

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What is ExtraPRO by Trustfall?
ExtraPRO by Trustfall is a creative technology design-build company serving Asia-Pacific and North America. We bring creative direction, spatial design, visualization, engineering, and technical delivery together to create environments where technology feels intentional and connected to the architecture.
Is ExtraPRO part of Trust Fall Technology Group?
Yes. ExtraPRO by Trustfall is part of Trust Fall Technology Group, established in 1999 and headquartered in Las Vegas. ExtraPRO extends that experience through teams in Hong Kong and the Philippines, combining an international project history with design and delivery expertise across Asia-Pacific.
What makes ExtraPRO different from a traditional AV integrator?
ExtraPRO begins with the creative vision, the architecture, and the people who will experience the space. We develop the concept, spatial design, visualization, technical system, and delivery strategy together, so the technology is designed into the environment rather than added after the design is complete.
What services does ExtraPRO provide?
ExtraPRO provides creative and experience design, technology consultancy, system design, custom LED and media environments, architectural and entertainment lighting, audio and controls, content integration, commissioning, and ongoing support. We can lead a complete design-build project or contribute specialist expertise at a specific stage.
What is ExtraPRO’s design-build process?
Every project begins with the site, audience, operating needs, and creative ambition. We then develop the concept, storyboards, spatial design, visualization, and technical documentation before moving through approval, engineering, manufacturing, fabrication, integration, commissioning, training, and support.
Can ExtraPRO create solutions that are not available off the shelf?
Yes. ExtraPRO designs custom LED forms, architectural media elements, and technical systems around the space rather than forcing the space around a catalog product. Our team leads the concept, visualization, specification, and technical direction through production and installation.
How much experience does ExtraPRO by Trustfall bring?
ExtraPRO by Trustfall builds on more than 25 years of Trust Fall Technology Group experience and a portfolio of more than 500 projects. That history includes complex LED, audiovisual, lighting, content, and multimedia environments across North America and Asia.
What industries does ExtraPRO work with?
ExtraPRO works with hospitality and integrated resorts, casinos, nightlife and entertainment destinations, retail and mixed-use developments, digital out-of-home media, sports venues, museums and cultural spaces, corporate environments, and transportation hubs. Each project is shaped around its site, audience, and daily operation.
Where does ExtraPRO operate?
ExtraPRO has teams in Hong Kong and the Philippines, with its main Asia-Pacific office in Manila. Through Trust Fall Technology Group in Las Vegas, the wider group supports projects and relationships across Southeast Asia and North America.

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